In the following cases, we will make a free reissue or full refund
1）Product cannot use in warranty period because of product quality problems
2）Product is damaged in transit
3）Product is not delivered in time because of our reason
Process of free reissue or full refund
Buyers send an email to our customer service to describe the problem, and to provide evidence (clear photos, screenshots, or video)
We will check the problem in 1 working day. For eligible cases, we will provide a free replacement or full refund within 1-2 business days.
If a return is required, the return shipping fee will be paid by us
Buyers can apply for return or exchange within 90 days of receipt
